Order Return

You can return your order within 14 days from the date of receipt. The products must be returned in excellent condition, in the condition received by the customer, complete and intact and the packaging of the product must be the one that normally accompanies the product.

If they are not returned within 14 days or if the product packaging has been opened, then www.beautyomnia.com may not accept any return or replacement. In addition, for all cases, the returned product must be accompanied by all the documents that accompanied it (e.g. packaging, retail receipt, etc.). Before each return, it is recommended to contact www.beautyomnia.com, either by email found in the contact page or by phone at +30 216 2020865, Monday-Friday 09:00-17:00. Liability:

In case of receipt by the Buyer of a defective product, the following conditions apply:

The product must be returned by the Buyer to the Company within 14 days from the date of purchase, with its complete accompanying packaging as well as purchase document. The failure of the product to function must be due to a defect of the manufacturer and not to damage caused by misuse of the product, for example but not exclusively by falling, operation outside the manufacturer’s specifications, intervention inside by unauthorized technicians, etc.

In case there is not enough stock to replace the product, www.beautyomnia.com, after consultation with the Buyer, may replace the product with another similar one or proceed to a refund based on the original purchase price.

The information required to be disclosed is as follows:

Name:

Telephone:

Address:

Email address:

If an invoice is issued, the following are also required:

VAT:

D.O.Y.:

Name:

Business activity:

For any information or complaint, call us at (+30) 216 2020865, or email us (info@beautyomnia.com) and we will serve you immediately.